Introduction

This Privacy Policy will apply as of January 2023.

Grand Imperial Trading Company is aware of the importance of protecting your personal data and is committed to ensuring that it is processed responsibly and in compliance with the applicable data protection laws in all countries in which we do business.

This data protection statement describes Grand Imperial Trading Company's general data protection procedures that apply to the processing, including the collection, use and disclosure of personal data of users and other persons at our customers, business partners, suppliers and other companies with whom Grand Imperial Trading Company has or is considering a business relationship.

This Privacy Policy is supplemented by the Privacy Policy - Online Services - which contains further information about the collection or use of personal data on our website.

Why and how is your personal data collected and used?

We may collect your personal data for various purposes, such as responding to your requests for information, ordering or support.

When you contact us (online or offline) in connection with a request for information, ordering a product or service, providing support or participating in a forum, we collect the information we need to fulfill your request, provide you with access to the appropriate product or service, provide support and contact you. For example, your name and contact information, details of your request, your agreement with us and the fulfillment, provision and billing of your order are collected, and information from customer satisfaction surveys can be included. This information is stored for administrative purposes, to protect our rights and in connection with our relationship with you.

Establishing contacts with employees of our customers, potential customers, partners and suppliers

As part of our relationship with customers, prospective customers, partners and suppliers, they also provide us with business-related contact information (e.g. name, business contact information, position or title of their employees, contractors, consultants and authorized users) for the purposes of contract management, order fulfillment, the provision of products and services, the provision of support, billing and management of the services or the business relationship.

Visitor information

We register people visiting our site (name, identification and business-related contact information).

Transmission of personal data

If appropriate or based on your consent, Grand Imperial Trading Company may also pass on your personal data to selected partners who support us in providing you or the company you work for with products or services or in meeting your requirements. When selecting our subcontractors and partners, their data processing processes are taken into account.

To facilitate this task, your data may be exchanged with third parties involved in order processing, e.g. financial institutions, shipping companies, postal services or public authorities (e.g. customs authorities).

Security and quality of information

It is our concern to protect your personal data and to guarantee its correctness. Grand Imperial Trading Company has implemented appropriate physical, administrative and technical security measures to protect your personal data from unauthorised access, use and disclosure. For example, we require our suppliers and partners to protect this data from unauthorized access, use and disclosure.

Storage period

Personal data will not be kept longer than necessary to fulfil the purposes for which they are processed, including the fulfilment of legal or official obligations (e.g. examination, accounting and legal retention periods), the settlement of disputes and the establishment, exercise or defence of legal claims in the countries in which we do business.

Because circumstances may vary depending on context and services, the information contained in a specific agreement may include more detailed information on the applicable retention periods.

Your rights

You can request information about your personal data, its update or correction. You may have additional rights in relation to data processing in accordance with the law applicable to you. If, for example, the processing of your personal data is subject to the regulations of the DSGVO and your personal data is processed on the basis of legitimate interest, you are entitled to object to the processing for reasons arising from your particular situation. As part of the DSGVO, you also have the right to request the deletion, restriction of processing and transfer of your personal data.

Changes to the privacy policy

Grand Imperial Trading Company may update this Privacy Policy and other specific privacy policies from time to time. If changes are made to this Privacy Policy, this Privacy Policy will be updated.

Introduction

This statement informs you about how Grand Imperial Trading Company handles personal data in its online services, i.e. on its website, which information about users is collected and evaluated by the website and how this information is used, passed on or otherwise processed offline.

This Privacy Policy - Online Services supplements the General Privacy Policy.

However, this Grand Imperial Trading Company Privacy Policy - Online Services does not apply if Grand Imperial Trading Company processes information exclusively on behalf of customers, e.g. as a web hosting service provider. In this case, Grand Imperial Trading Company would supplement an agreement with additional information relating to a particular interaction with you, such as an order document or a specific privacy policy, if you have ordered or use a service.

Why and how is your personal data collected and used on our website?

When you open and use our website or use our online applicant portal, information is recorded that is necessary to access and operate the website and to comply with technical and legal requirements in connection with the operation of our website, such as passwords, IP address and web browser settings. Information about your activities during your visit to the respective website is also collected in order to obtain statistical data in order to improve and further develop our websites, products and services.

We collect personal data from your visits to our websites in order to collect statistical data about the use and functionality of our website, to optimally adapt our interaction with you to the respective needs and to improve our products and services. We use cookies for this purpose.

What are cookies and why are they used?

A cookie is a data element that sends a website to your web browser to be stored on your system as an identifier that identifies your system. While cookies are often used only to measure the usage (such as number of visitors and duration of a visit) and effectiveness (such as topics of most interest to the visitor) of a website and to facilitate navigation or use, and as such are not linked to personal data, they are also occasionally used to personalize the website experience of a known visitor by associating profile information or user preferences. Over time, this information provides valuable insights that help improve the user experience on a website.

Cookies are usually divided into session cookies and permanent cookies. Session cookies allow you to efficiently navigate through the website and log your journey through each page so that you are not prompted to enter information that you have already entered during the same visit to the website or that is needed to complete a transaction. Session cookies are stored in temporary memory and deleted as soon as the Web browser is closed. Permanent cookies, on the other hand, store user settings for the current visit and for future visits to the website. They are saved on your hard disk and are still valid when you restart the web browser.

Privacy policy regarding the use of cookies

When you visit our website, you have the option of setting preferences for cookies using the options provided to you by your web browser.

In most cases, you have the option of setting your web browser to notify you when you receive a cookie so that you can decide whether or not to accept it. You can also deactivate the receipt of cookies via your web browser. You can delete cookies that are already on your device via the settings of your web browser. If you block, disable or otherwise decline our cookies, certain websites may not display correctly.

External links

References ("links") to the content provided by external providers are to be distinguished from our own content. These references are recognizable as such from the context or separately marked. Grand Imperial Trading Company is not responsible for external content to which it merely provides access for use. As soon as we become aware of illegal or punishable contents of external providers and it is technically possible for us, we terminate their use.